Terms and conditions

Introduction

1. Purpose of the Terms: These terms and conditions ("Terms") govern your use of BS22 Casino (the "Website"), which is operated by BS22 Casino N.V. (the "Operator"). By accessing or using the Website, you agree to be bound by these Terms.
2. Acceptance of Terms: If you do not agree to these Terms, please leave the Website immediately.
3. Age and Legal Restrictions: The Operator's services are available only to individuals who have reached the age of 18 (or such higher minimum age as may be required in your jurisdiction) and who are physically located in a country where such services are permitted by law.

Account Registration

1. Eligibility: You must not register more than one account with the Operator, unless you provide written consent to do so from your previous account.
2. KYC and Verification Requirements: We reserve the right to request identification and verification documents from you in accordance with anti-money laundering regulations. Failure to comply may result in suspension or closure of your account.
3. Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login details, including any personal identification numbers (PINs) or passwords.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept a variety of payment methods, including Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, and others as specified on the Website.
2. Minimum and Maximum Limits: Minimum deposits are $10 AUD, while maximum deposits are $5,000 AUD per transaction. For withdrawals, minimum amounts range from $20 to $50 AUD depending on the method used, with a maximum of $5,000 AUD per transaction.
3. Processing Times and Fees: Deposits are typically processed immediately, while withdrawals may take 1-5 business days to be processed, depending on the method chosen. No fees apply for most methods; however, charges may be incurred by your bank or payment provider.
4. Anti-Money Laundering Policy: The Operator is committed to complying with all applicable anti-money laundering regulations.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses will be credited to your account in accordance with the specific promotion terms, as specified on the Website.
2. Wagering Requirements: Any bonus or free spin winnings must be wagered at least 35 times before withdrawal.
3. Expiry and Abuse Clauses: Any bonuses that are not used within a reasonable period (as determined by us) will expire.

Gameplay and Fairness

1. RNG Usage: Our games use random number generators to ensure fair play and randomness in all outcomes.
2. Game Malfunctions: In the unlikely event of a game malfunction, we reserve the right to void any bets placed on such games or take other corrective action as necessary.
3. Limits on Play and Responsible Gaming Tools: We offer various tools to help you manage your gaming activity responsibly, including deposit limits, session time limits, and self-exclusion options.

Responsible Gambling

1. Self-Exclusion Options: You may choose to exclude yourself from using the Website for a specified period or permanently by contacting our customer support.
2. Deposit, Wager, and Session Limits: We offer tools to help you manage your gaming activity responsibly, including deposit limits, wager limits, and session time limits.
3. Help and Support Links: You can access links to responsible gaming resources and organizations on the Website.

Prohibited Activities

1. Bonus Abuse: We take bonus abuse very seriously, and any suspected or confirmed cases of such will result in account suspension or closure.
2. Fraud, Collusion, or Manipulation: Engaging in any form of fraudulent activity, including but not limited to colluding with other players or manipulating the game software, is strictly prohibited.
3. Use of Bots or Automated Systems: Using bots or automated systems to play games on our Website is also strictly prohibited.

Account Suspension and Closure

1. Voluntary Account Closure: You may choose to close your account at any time by contacting our customer support.
2. Breach of Terms: We reserve the right to suspend or close your account if you breach these Terms in any way.
3. Inactivity and Dormant Accounts: If we deem an account to be inactive for a prolonged period, we may charge a monthly maintenance fee (as specified on our Website) or close the account entirely.

Privacy and Data Protection

1. Information Collected: We collect personal data from you in accordance with applicable data protection regulations.
2. Use and Storage of Personal Data: We use your personal data for operational purposes, including but not limited to verifying your identity, processing transactions, and improving our services.
3. GDPR Compliance: The Operator is committed to complying with the General Data Protection Regulation (GDPR).

Limitation of Liability

1. Losses: The Operator cannot guarantee that you will win or make any profits from using our Website.
2. System Errors: We are not liable for any errors, delays, or other issues caused by a technical malfunction.
3. Third-Party Links: Our Website may contain links to third-party websites; we are not responsible for the content of such sites.

Amendments and Updates

1. Right to Modify the Terms: The Operator reserves the right to modify these Terms at any time, with or without notice.
2. Notification of Changes: We will notify you of any material changes to these Terms via email or on our Website.

By using BS22 Casino, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions.